Frequently Asked Questions

Everything you need to know about your favorite small-batch coffee.

How long does shipping take?

We roast our coffee in small batches to ensure freshness. Orders typically ship within 1-3 business days, and delivery usually takes another 3-5 business days depending on your location.

Is your coffee ethically sourced?

Yes, we are committed to ethical sourcing. Our beans are 100% Arabica and sourced from Rainforest Alliance Certified farms to ensure sustainability and fair labor practices.

Do you offer returns or refunds?

Because coffee is a perishable food item, we cannot accept returns. However, if there is an issue with your order or you are unsatisfied, please contact our support team within 30 days and we will make it right.

Are your flavored coffees sugar-free?

Absolutely. All of our flavored coffees are keto-friendly, sugar-free, and contain no artificial sweeteners, so you can enjoy the taste without the guilt.

Can I modify or cancel my subscription?

Yes, you have full control. You can skip a shipment, change your flavor profile, or cancel your subscription at any time through your account dashboard.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital options like PayPal, Apple Pay, and Google Pay.